About us

Our mission is to enable people to improve their lives through seamless financial services.

Our values

CARING: We listen, understand as well as support our customers and each other.
SIMPLICITY: We aim at simplicity in our solutions and in customer experience.
DEVELOPMENT: We develop ourselves to deliver better value tomorrow than today.
RESULT ORIENTED: We are professional and committed to sustainable knowledge-based performance.
COURAGE: We embrace challenges by taking initiative, making smart decisions and being responsible.

Our vision is to be the most recommended digital financial service provider in the countries we operate.

The milestones we've reached

2025
Bigbank launches current accounts for private customers in Latvia and Lithuania, and introduces current accounts for corporate customers in Estonia together with user management functionality. The bank rolls out a mobile app for private customers across the Baltics and adds support for Google Pay, Garmin Pay, and Fitbit Pay. It also launches Verification of Payee functionality and enables e-invoices for private customers in Estonia. Bigbank becomes a direct participant in SEPA Step2 and continues to strengthen its capital base through public T2 and private AT1 issuances.
2024
Bigbank launches term deposits for private customers in Lithuania, savings deposits for private customers in Latvia and Bulgaria, and expands credit card offerings to private customers in Latvia and Lithuania. It also introduces savings deposits for corporate customers in both Latvia and Lithuania. The bank is designated a systemically important credit institution by Eesti Pank, launches current accounts for private customers in Estonia, and becomes a direct member of the SEPA instant payments system. Additionally, Bigbank issues public T2 and private AT1 instruments.
2023
Bigbank launches its savings deposit product in Finland, Estonia, and Lithuania for private customers. Additionally, the bank successfully raises capital multiple times through both public T2 and private AT1 bond issues.
2022
Moody’s assigns Bigbank a long-term deposit rating of Baa3. Additionally, Bigbank launches a public offering of subordinated bonds (T2) in the Baltic States, which is oversubscribed by more than two times and listed on the Nasdaq Baltic Bond List. The bank also introduces its first-ever credit card in Estonia.
2021
Bigbank launches its housing loan product in Latvia and Lithuania. Additionally, services for private customers are expanded with car leasing in Lithuania and consumer loans in Bulgaria. In the corporate segment, the bank begins offering agricultural and forest land loans in Estonia and Latvia.
2020
Bigbank obtains permits to establish and operate a branch in Bulgaria. The bank launches digital customer identification and contract signing in Latvia and Lithuania, corporate car and equipment leasing in Estonia and Lithuania, savings deposits for private customers in Germany, Austria, and the Netherlands, digital revolving loans for private customers in Sweden, refinancing and collateralised car loans for private customers in Finland, and housing loans in Estonia.
2019
New banking platform Nest is launched in Lithuania, Latvia and Estonia.
2018
New banking platform Nest is launched in Finland and Sweden.
2017
Bigbank celebrates its 25th anniversary by hosting an annual conference for all Bigbankers in Riga.
2016
Bigbank introduces an innovative new product in Estonia - mobile credit card.
2015
Bigbank's international trademark is changed together with launch of new branding from BIGBANK with capital letters to Bigbank with only first capital letter.
2012
BIGBANK opens a branch and starts issuing loans in Sweden. BIGBANK begins offering deposits as a cross-border service in the Netherlands.
2011
BIGBANK opens a branch and starts issuing loans in Spain.
2010
BIGBANK begins offering deposits as a cross-border service in Austria. BIGBANK starts issuing loans in Finland.
2009
The business name is changed to BIGBANK AS. Bigbank begins offering term deposits as a cross-border service in Germany. BIGBANK opens a branch in Finland.
2008
The bank, which had been operating under the name BIG, also starts using the unified international trademark BIGBANK in Estonia and Latvia. In addition to its subsidiary, Bigbank opens a branch in Latvia. BIGBANK begins offering term deposits as a cross-border service in Finland.
2007
BIG opens a Lithuanian branch – the first to operate under the Bigbank trademark. The international rating agency Moody's Investor Service issues BIG with a credit rating for the first time. BIG conducts its first international issue of debt instruments and lists the bonds on the Stockholm Stock Exchange. The balance sheet total and loan portfolio of the bank reach 2.5 billion and 2 billion Estonian kroons respectively by the end of the year. The number of active credit contracts reaches 100,000.
2006
BIG begins offering term deposits on the Estonian market. The balance sheet total of BIG exceeds 1 billion kroons for the first time. By the end of the year the loan portfolio also reaches this mark.
2005
BIG is issued with an activity licence as a credit institution. Since then it has operated in Estonia as a bank. The new business name of the enterprise becomes Balti Investeeringute Grupi Pank AS.
2004
BIG submits an application for an activity licence as a credit institution. BIG lists its bonds on the Tallinn Stock Exchange for the first time.
1997
The enterprise adopts the trademark BIG (an acronym from its business name AS Balti Investeeringute Grupp).
1996
The company founds a subsidiary in Latvia.
1993
The first branch is opened in Tallinn, the capital of Estonia.
1992
What is now Bigbank launches operations, opening its first branch in Tartu, Estonia.

SUSTAINABILITY Our sustainability commitment

Sustainability for us means conducting business responsibly, without harming people or the planet — today or in the future.

Through our activities, we support economic growth, improve our customers’ quality of life, and contribute to a more sustainable future. We reduce our environmental impact by assessing ESG risks among corporate customers and avoiding the financing of fossil fuel production.

We promote sustainable regional development by making financial services accessible to micro and small enterprises, families, and customers outside major cities. By encouraging financial literacy and expanding digital banking solutions, we help build long‑term financial resilience while reducing our environmental footprint.

Read more about in our sustainability policy.

Explore our sustainability efforts in the Group’s annual report.

Responsible lending

We believe that a commitment to sustainability, both in the mindset and in plans and activities, is the bedrock of the success of the whole society.

Our goal is to increase the consumers’ awareness of the nature of credit products and the risks involved in borrowing. This will help consumers make informed and responsible decisions which are based on a review of different offers and take into account their personal preferences and needs.

We observe all rules, legal and regulatory requirements, and best practice conventions which apply to the provision of credit including the principles of responsible lending. This way we can make sure that the credit we provide meets the customer’s needs.

About us

Our values

The milestones we've reached

2025

2024

2023

2022

2021

2020

2019

2018

2017

2016

2015

2012

2011

2010

2009

2008

2007

2006

2005

2004

1997

1996

1993

1992

SUSTAINABILITY Our sustainability commitment

Corporate social responsibility

Responsible lending