Our story

Our story

Our values

Caring
We listen, understand as well as support our customers and each other.
Simplicity
We aim at simplicity in our solutions and in customer experience.
Development
We develop ourselves to deliver better value tomorrow than today.
Result orinented
We are professional and committed to sustainable knowledge-based performance.
Courage
We embrace challenges by taking initiative, making smart decisions and being responsible.

Mission

Our mission is to enable people to improve their lives through seamless financial services.

Vision

Our vision is to be the most recommended digital financial service provider in the countries we operate.

Our history

  • 2019
    Banking platform Nest launched in Lithuania, Latvia and Estonia.
  • 2018
    Banking platform Nest launched in Sweden.
  • 2017
    Bigbank hosted a united 25th Anniversary Conference for all Bigbankers in Riga.
  • 2016
    Bigbank launched a new product - mobile credit card.
  • 2015
    Bigbank's international trademark is changed together with launch of new branding from BIGBANK with capital letters to Bigbank with only first capital letter.
  • 2012
    BIGBANK opens a branch and starts issuing loans in Sweden. BIGBANK begins offering deposits as a cross-border service in the Netherlands.
  • 2011
    BIGBANK opens a branch and starts issuing loans in Spain.
  • 2010
    BIGBANK begins offering deposits as a cross-border service in Austria. BIGBANK starts issuing loans in Finland.
  • 2009
    The business name is changed to BIGBANK AS. BIGBANK begins offering term deposits as a cross-border service in Germany. BIGBANK opens a branch in Finland.
  • 2008
    The bank, which had been operating under the name BIG, also starts using the unified international trademark BIGBANK in Estonia and Latvia. In addition to its subsidiary, BIGBANK opens a branch in Latvia. BIGBANK begins offering term deposits as a cross-border service in Finland.
  • 2007
    BIG opens a Lithuanian branch – the first to operate under the BIGBANK trademark. The international rating agency Moody's Investor Service issues BIG with a credit rating for the first time. BIG conducts its first international issue of debt instruments and lists the bonds on the Stockholm Stock Exchange. The balance sheet total and loan portfolio of the bank reach 2.5 billion and 2 billion Estonian kroons respectively by the end of the year. The number of active credit contracts reaches 100,000.
  • 2006
    BIG begins offering term deposits on the Estonian market. The balance sheet total of BIG exceeds 1 billion kroons for the first time. By the end of the year the loan portfolio also reaches this mark.
  • 2005
    BIG is issued with an activity licence as a credit institution. Since then it has operated in Estonia as a bank. The new business name of the enterprise becomes Balti Investeeringute Grupi Pank AS.
  • 2004
    BIG submits an application for an activity licence as a credit institution. BIG lists its bonds on the Tallinn Stock Exchange for the first time.
  • 1997
    The enterprise adopts the trademark BIG (an acronym from its business name AS Balti Investeeringute Grupp).
  • 1996
    The company founds a subsidiary in Latvia.
  • 1993
    The first branch is opened in Tallinn, the capital of Estonia.
  • 1992
    What is now Bigbank launches operations, opening its first branch in Tartu, Estonia.
See our full timeline

Meet Nest,
our powerful banking platform

Banking Technology Awards 2017 logo
Banking Technology Awards 2018 logo
Banking Technology Awards 2019 logo
As a modern digital financial service provider we need an exceptional business enabling platform. In year 2016 we started to build our own banking platform called Nest. Investments exceed EUR 20M. It was shortlisted as one of the 10 best banking technology development projects in the world in the ‘Best Tech Overhaul Project’ category at the Banking Technology Awards 2017 (December 2017, London). In 2017 the first branch (Finland) went fully live on Nest, followed by Sweden in 2018, Lithuania, Latvia and Estonia in 2019.
Product lifecycle
Current-account module
Customer registry
Product origination
Digital signatures
Decision engine
Self-service
Finance module
Payments
Collateral module

Nest is much more

  • Modern platform built on microservices architecture
  • Solution for the full lifecycle of loans and time deposits, including self-service
  • Real-time multi-company, multi-currency banking core

Responsible lending

We believe that a commitment to sustainability, both in the mindset and in plans and activities, is the bedrock of the success of the whole society.
Our goal is to increase the consumers’ awareness of the nature of credit products and the risks involved in borrowing. This will help consumers make informed and responsible decisions which are based on a review of different offers and take into account their personal preferences and needs.
We observe all rules, legal and regulatory requirements, and best practice conventions which apply to the provision of credit including the principles of responsible lending. This way we can make sure that the credit we provide meets the customer’s needs.

Building a thriving and sustainable financial sector

Responsible lending, raising awareness of it, and improving general financial education is a cornerstone of our business and our daily priority. In partnership with other leading banks operating in Estonia, we contribute to these causes through the activities of the financial education and communication committee of the Estonian Banking Association.
As a member of FinanceEstonia, we are also actively involved in designing the Estonian financial services environment and developing financial technology.
    Building a thriving and sustainable financial sector
    © Bigbank AS 2020